Service Level Agreements

2025 Service Level Agreements

U.S. Service Level Agreement – February 2025

Canadian Service Level Agreement – February 2025

2023 Service Level Agreements

U.S. Service Level Agreement – October 2023

Canadian Service Level Agreement – October 2023

Defined Terms

Previous Service Level Agreements

U.S. Service Level Agreement – January 2022

Canadian Service Level Agreement – January 2022

U.S. Service Level Agreement as of January 15, 2020

U.S. Service Level Agreement Effective May 8, 2020

Canadian Service Level Agreement